Listen to an interview with Anthony Lye, senior vice president of Oracle CRM, conducted by Stuart Lauchlan of MyCustomer.com, as he defines CRM in the current changing business landscape, how Web 2.0 and social media are changing the way companies acquire and retain customers, and how companies can leverage on premise, on demand, and integrated CRM models with the advent of cloud computing.
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This page contains a single entry from the blog posted on August 17, 2009 1:27 PM.
The previous post in this blog was Can Oracle CRM On Demand integrate with SAP?.
The next post in this blog is Oracle CRM at the Gartner CRM Summit 2009 in Scottsdale, AZ.
Many more can be found on the main index page or by looking through the archives.
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