Organizations are still investing in SFA is the news from analyst firm Gartner, with a slightly bigger investment in SaaS. The big news is that Oracle's CRM On Demand has now moved to the leadership quadrant.
Since the last report (2008), Siebel has advanced along the "Completeness of Vision" axis, and Oracle CRM On Demand has advanced significantly along the "Ability to Execute" axis — both within the Leaders Quadrant.
To learn more about Oracle's CRM On Demand click here
The Gartner Magic Quadrant for SFA Report is posted here
