Social CRM Applications are user-focused productivity solutions that leverage collective knowledge from your broader sales community. Fully integrated with your on demand or on premise CRM and other critical enterprise data, these applications help users sell more while entering less data. This 4 minute Social CRM Flash Demo produced by Ashley Niedenthal on the CRM Product Marketing Team will show you how Social CRM applications can help you generate more leads, identify references, develop sales campaigns and collaborate to win market share. Take a look.
Comments (1)
Oracle has leveraged opportunity web2.0 has presented in this challenging times. However I feel the product should also have a roadmap for potential web3.0 opportunities which are emerging (location based services, payment services etc) which can be bolted on to core site.
Historically companies are good at innovation within small units, but fail to leverage synergies across divisions of lines of business. Segregation of the organization in units drives efficiency for effective strategy execution, but it has its cost. Cross divisional/partner collaboration is limited and new opportunities are either lost or not executed well. Informal communication through social networks therefore must be shaped and cultivated to efficiently find and exploit innovations for tommorow and oracle social crm will provide capabilities for organization.
Posted by Ankit Dangar | January 13, 2009 8:21 PM
Posted on January 13, 2009 20:21