Some Prometric IDs (which is your unique identifier for all Oracle exams and certifications) were recently changed by Prometric at Oracle’s request. When some candidates originally created their profiles with Prometric, they used social security numbers as IDs. Due to security concerns, all Prometric IDs that were social security numbers have been replaced with new system generated Prometric Testing IDs.
Oracle sent an email to all affected candidates. However, due to incomplete or out-dated information, we may not have reached all parties. If you currently use your social security number as your Prometric ID, please visit Prometric's website to access your new Prometric ID. To view the new Prometric ID, login to prometric.com/oracle with your original username and password. Once you have accessed your Prometric account, select the "Update Personal Information" link to view your new Prometric ID. If you have any issues logging into your Prometric account, contact your local Prometric representative by selecting your Region under the "Questions? Call Us" box in the left navigation menu.
For all future Oracle Certification exam appointments, it is crucial that you use your new Prometric ID so that your Oracle Certification records are under one profile. You will no longer be able to use your social security number for any Oracle Certification purposes
Please contact ocpexam_ww@oracle.com if you have any questions.
