One Plus One = Zero (when it comes to multiple IDs)
Multiple Prometric IDs. What a pain.
Having exam records under two different Prometric IDs is one of the main causes you might not receive your Oracle certificate - even if you have completed all of the certification requirements.
First of all I should mention that you should always take all Oracle exams under one Prometric ID. This ID is your unique identifier within the Oracle certification program. If you create another ID by accident (or on purpose?) it will mess up your record, history and status in our certification database.
This is an issue at the root of many customer questions that we receive and it fortunately has a simple solution: merge your Prometric Testing IDs. Follow the steps below:
- Go to Prometric's customer service form at http://tinyurl.com/5frnss
- In the e-mail template, choose “Other” in the Subject line.
- In the body of the e-mail message, type "Request: Merge Multiple Prometric IDs for Oracle Certification Customer" and include the following information:
- full name
- first Prometric ID
- second Prometric ID
- other Prometric IDs (all records will be merged under your original Prometric ID unless you specify otherwise.)
- the nature of your problem (e.g. missing certificate, etc.)
- complete mailing address
- telephone number
- email address
Follow this procedure and your merged records will be sent tour certification database, helping tkeep our records accurate and avoid delays in getting certified.
Thanks!

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Join the experts at Oracle University for the OpenWorld ExamCram on Sunday, September 21 to sharpen your skills and gain knowledge.
Many of us from the Oracle Certification team will be at OpenWorld this year. Since we spend much of the year communicating by email/blog/web, we get excited to meet the humans behind the emails.

Oracle Certification is offering all production (non-beta) certification exams to registered conference attendees during the OpenWorld conference. We have eight sessions available - two per day, Monday Sep. 22 through Thu. Sep 25.
Ever year I marvel at the sheer number of people that attend Oracle OpenWorld and their level of enthusiasm for Oracle and its products (Oracle does put on a great show).

It’s been great to have the opportunity to see and talk to so many certified and not-yet certified people here at OpenWorld. Many of the discussions that I've had with folks certified on older versions of Oracle Database have centered around the issue of upgrading to 10g or 11g. I therefore thought that it would be useful to talk about what we at Oracle call “bridge” exams.