The Secret Life of Issue Lists Part 3: Issues Tip Projects: A Social View
Issue lists are the unsung heroes of the Project Lifestyle. This is the last of a series of three posts on how a new look at issue list might radically impact your project outcomes (in a positive way I hasten to add).
In Part 1 I opened the discussion by looking at why issues are such slippery things to manage. I then got perspectives on managing issues from various colleagues who know a thing or two about them.
In Part 2 I applied the Getting Things Done productivity process to derive a workflow for handling issues in a project setting. The key idea here is to introduce a robust, repeatable process to capture and work through project issues. I make the point that
- Issues running around in the wild are the dangerous ones.
- Once you capture them, you can tame and manage them.
- So doing, you exercise a lot more control over the unknowns in your project.
In this post I want to look how some concepts from the social sciences seem to offer proof that a robust issue management process will contribute to improved project outcomes overall, and that this is the secret life of issue lists.
Continue reading "The Secret Life of Issue Lists Part 3: Issues Tip Projects: A Social View" »