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« Support Escalation Process…Again! | Main | Classic MetaLink:Na,na,na,Nah,na,na. Hey hey Goodbye »
Want to communicate with the My Oracle Support team? Here’s your opportunity.
Feedback on My Oracle Support here
Chris Warticki is twittering @cwarticki
Join one of my Twibes – http://twibes.com/OracleSupport or http://twibes.com/MyOracleSupport
This page contains a single entry from the blog posted on October 23, 2009 10:37 AM.
The previous post in this blog was Support Escalation Process…Again!.
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Comments (2)
I am unable to login to the Flash version (I get the same error
everybody has reported), but I was able to get into the supposedly
HTML version without to many difficulties.
Once I was finally able to, then I discovered yet something that is
broke in the new support system, though maybe it is just for our
organization.
With Classic, we received emails when someone else in the organization signed up for Metalink access, so we could go out and approve or deny. Once I logged in, I noticed that there were two pending user requests, but I never received any emails saying that new users were pending.
I sure don't want to have to create a SR to report this, not after reading all the problems people are still having with this new MyPOS system (after what, 5 full days?).
Posted by Bill Ferguson | November 12, 2009 2:25 PM
Posted on November 12, 2009 14:25
Bill,
I'll forward this to the My Oracle Support Program office immediately to find out what's up with the admin notifications.
-Chris
Posted by chris.warticki
| November 12, 2009 2:45 PM
Posted on November 12, 2009 14:45