Ever since the announcement came out, customers have been really vocal. Has your voice been heard? Leave a comment here. OTN has a thread going. Or, just VOTE here.
Chris Warticki is twittering @cwarticki
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MetaLink vs. My Oracle Support
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This page contains a single entry from the blog posted on July 10, 2009 8:38 AM.
The previous post in this blog was Here comes My Oracle Support…for everybody..
The next post in this blog is Oracle @ Oracle - My Oracle Support*.
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Comments (15)
Hi, Chris!
Long time!
I absolutely detest My Oracle Support in too many ways to even list here.
Karen McKee
Senior Oracle Database/Peoplesoft Administrator
Metropolitan Community Colleges of Kansas City
Posted by Karen McKee | July 10, 2009 4:06 PM
Posted on July 10, 2009 16:06
Please Classic Metalink eternal.
Has my voice been heard ?
Posted by Shin | July 17, 2009 12:41 PM
Posted on July 17, 2009 12:41
I think this speaks volumes.....
http://www.misterpoll.com/polls/441775/results
Posted by Alastair | August 7, 2009 5:42 AM
Posted on August 7, 2009 05:42
http://www.misterpoll.com/polls/441775/results
Classic Metalink Lovers up to 66% !
Posted by Shin | August 20, 2009 2:39 PM
Posted on August 20, 2009 14:39
I love this survey. I think the % speaks volumes. However, the volume of voters does not SHOUT they way it could.
Spread the word. Spread the URL.
-Chris
Posted by chris.warticki
| August 21, 2009 8:50 AM
Posted on August 21, 2009 08:50
Save Classic Metalink!!!!!!!!!!!
Please
Posted by Randee Rappoport-Solomon | October 27, 2009 8:29 AM
Posted on October 27, 2009 08:29
And of course as they force the issue this weekend. My support is unavailable on Monday morning.
Thanks Oracle support, good job
Posted by Ken Friday | November 9, 2009 10:37 AM
Posted on November 9, 2009 10:37
I was actually googling to find out how to do Admin Functions on My Oracle Support & ran across this site.
The search function is absolutely frustrating on MOS.
Even though I have gone through most of the training, I still cannot figure out how to do my daily duties on My Oracle Support.
What was wrong with Classic Metalink?
Posted by Netta | November 10, 2009 6:11 PM
Posted on November 10, 2009 18:11
I think Karen McKee put it best.
The whole situation (poor UI, poor migration, loss of information) is just staggering. Bring back Metalink, please please please..... It worked, even though it did look a bit clunky in places.
Posted by Si | November 13, 2009 5:26 AM
Posted on November 13, 2009 05:26
what is the hurry? i do not understand; may users cannot loign with old password even.... poor planning of migration,, we are still unable to work on metalink
Posted by chandra | November 16, 2009 4:05 AM
Posted on November 16, 2009 04:05
https://mix.oracle.com/ideas/112333-switch-back-to-metalink
Posted by DO | November 23, 2009 1:58 AM
Posted on November 23, 2009 01:58
Hi,
Since more than one and half month I can not request source program (CD) through "My Oracle Support". It hard for me to find out the item for product update when create SR unlike Metalink, I love Classic Metalink..
Posted by Iwan Kurniawan | December 3, 2009 4:33 AM
Posted on December 3, 2009 04:33
New support is an excellent example of "innovation" replacing an tool which worked. Cant beat Classic Metalink. Only to look up a SR in Oracle support, takes 10-15 minutes, madness.
Posted by Ragnar Dantuma | December 22, 2009 8:11 AM
Posted on December 22, 2009 08:11
Where do I start. It is a HUGE step backwards and I have even tried to complain about it (deaf ears)... funnies thing is when you try and complete the online survey to "improve" the survey crashes as soon as you put anything negative in... Guess Larry has all bases covered with that one!
Posted by Phil Carlington | January 27, 2010 10:53 PM
Posted on January 27, 2010 22:53
Guess oracle doesn't wants to support any of its customers and wants to make money only. From morning i have been trying to open and update an SR it keeps going off and doesn't respond takes a great deal of time to load a page. Why would someone change a solution that was working perfectly fine.
Posted by Veera | February 4, 2010 7:46 AM
Posted on February 4, 2010 07:46