Having trouble finding E-Business Suite (EBS) Release 12 data when you need it? This will help.
With Oracle’s quest to get you the EBS Release 12 information you need, when you need it, a list of links has been created that should provide you with all of the necessary information needed to upgrade, implement and successfully use EBS Release 12.
From this R12 Resource page, you will find links to documentation; upgrade tools, free training, recorded training, white papers, Tips and Tricks and Oracle’s Best Practices on Release 12 (R12).
You will also find links to Oracle’s Advanced Customer Services and Oracle University, should you need additional help with upgrading, implementing or learning about R12 and its product features. (Remember what Chris has said in the past, “Support is a troubleshooter of installs and upgrades – not a performer of those tasks”)
Most links require a My Oracle Support login. (Value of the Premier Support Investment)
E-Business Suite Release 12 Help
Use the links below to get to information that will help you with your upgrade to EBS Release 12.
R12 Information Center – Links to Best Practices White Paper and other Upgrade Documents. (MetaLink Note 401740.1)
Advisor Webcasts: Support Tools and Processes – Free R12 Best Practices Web Seminars. Recordings and Live Sessions available. (MetaLink Note 405149.1)
Advisor Webcasts: Product Training Schedule – Free Web Seminars covering topics specific to Oracle’s products. Recordings and Live Sessions available. (MetaLink Note 398884.1)
E-Business Suite Upgrade Guide – Step By Step process to help with your Upgrade to Release 12. (MetaLink Note 461705.1)
Maintenance Wizard Overview – Upgrade Tool – Free with Oracle Support Contract. (MetaLink Note 215527.1)
Advisor Webcast: Maintenance Wizard Schedule – Free Training on the Maintenance Wizard upgrade tool. (MetaLink Note 418301.1)
EBS Release 12 Diagnostics Catalog – Free with Oracle Support Contract. Includes Setup Diagnostics. Note includes instructions on using the tool. (MetaLink Note 421245.1)
Advisor Webcasts: E-Business Suite Diagnostics – Free Training on the E-Business Suite Diagnostics tool. (MetaLink Note 418300.1)
Advisor Webcasts: Release 12 Product Features – Recorded Training available for download covering the following topics: (MetaLink Note 744894.1)
· R12 Financials Upgrade
· R12 Payables
· R12 Payments
· R12 Close Process and Reconciliation
E-Business Suite Newsletters – Subscribe to EBS Product and Topic specific newsletters. (MetaLink Note 222.1)
Want to interact with other Oracle Employees, Customers and Partners on R12?
- Oracle Communities are part of Oracle’s new My Oracle Support offering
- Oracle Mix: EBS R12 Implementations is a discussion group with people interested in R12
Need help with managing your Upgrade to Release 12?
- Oracle’s Advanced Customer Services can help
Want to learn more about the products within Release 12?
- Oracle University has the classes for you
If you have any questions about the information above or want to learn more about the value provided with your Oracle Support contract, please contact David Warhoe at david.warhoe@oracle.com
Submitted by David Warhoe, Sr. Manager of Regional Advocacy N.A., Support Education
