From the front of the Oracle Siebel CRM classroom

As staff come back from summer holidays the news from the EU, US, and Asian economies is that we are emerging from the recession with projections of small growth. At this time many Senior Managers are looking at how they can take advantage of the growth and work their way back to prosperity. While some companies are still cutting costs and laying off people others are looking ahead and restructuring to take advantage of the resources that made their companies grow during the good times. Should the rebound of the economy accelerate companies will either need to be more productive with the staff surviving or hire new employees and continue the viscous cycle of feast then famine.